Privacy Policy
Last Updated: 5/8/2025
Diaz Quality Services, LLC ("DQS," "we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our website, client portal, or services.
We are committed to keeping your personal data secure and confidential.
1. Information We Collect
We may collect the following types of personal information from you:
· Name, email address, phone number, and physical address
· Service request details and project information
· Payment information (processed securely through third-party providers)
· Communications with our team (emails, calls, or messages)
We do not collect sensitive personal information like Social Security numbers, driver's license numbers, or health information.
2. How We Use Your Information
We use the information we collect for the following purposes:
· To process and schedule service requests
· To communicate updates, reminders, or relevant information about your service
· To send invoices, receipts, and service confirmations
· To improve the quality of our services and customer experience
We do not sell, rent, or trade your personal information to third parties.
3. Information Storage and Protection
Your personal data is securely stored in Jobber, a trusted third-party software platform designed to manage customer information and service requests. Jobber complies with strict data
protection standards, and your information is encrypted and protected against unauthorized access.
While we use Jobber to manage and store customer data, we remain responsible for safeguarding that information and ensuring it is handled in compliance with privacy laws.
4. Sharing of Information
We may share your information with:
· Jobber and other trusted third-party service providers who help process payments or provide technical services (e.g., data storage)
· Legal authorities if required by law, subpoena, or similar legal obligations
We do not share your information for marketing purposes or with unrelated third parties.
5. Cookies and Tracking
Our website may use cookies to:
· Track site usage
· Improve user experience
You can control cookie settings through your web browser. However, please note that disabling cookies may limit some functionality on our site.
6. Your Data Rights
You have the right to:
· Access and update the personal information we hold about you
· Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us at: Email: Info@dqshvac.com Phone: 940-368-8777
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically to stay informed.
8. Contact Us
If you have any questions about our privacy practices, please reach out to us: Diaz Quality Services, LLC Phone: 940-368-8777 Email: Info@dqshvac.com
LIC# TACLA112120E REGULATED by The Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, 1-800-803-9202, 512-463-6599, WWW.tdlr.texas.gov
